zd99 Terms & Conditions

These terms and conditions ("Terms") govern the use of the zd99 platform and website zd99.lat. These Terms form a legal agreement applicable between the user of the platform ("you" or "member") and zd99.

By registering an account on this website, logging in, or using any of our services, you are considered to have given your full consent to the following terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

zd99 reserves the right to amend or update these terms and conditions at any time. Changes will take effect from the date of publication. Members are advised to check this page regularly.

2.1 Age Requirement

To open an account and use services at zd99, you must be at least 21 (twenty-one) years of age. This platform is strictly prohibited for minors. Identity documents may be requested at any time for age verification purposes.

2.2 One Account Only

Each individual may hold only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all associated accounts will be closed and any bonuses held in them will be cancelled.

2.3 Providing Accurate Information

It is your responsibility to provide completely accurate and up-to-date information at the time of registration. Providing false or misleading information may result in account suspension or cancellation. If any information changes, the support team must be notified immediately.

2.4 Account Security

It is your sole responsibility to keep your login credentials (username and password) completely confidential. If you detect any unauthorized access to your account, notify zd99 immediately.

3.1 Deposit Methods

To deposit funds at zd99, we currently support the following methods:

• bKash — Direct mobile wallet transfer
• Nagad — Direct mobile wallet transfer
• Rocket — Dutch-Bangla Bank mobile wallet service
• Upay — Mobile wallet transfer

3.2 Minimum Amounts

The minimum deposit amount for each method is ৳100. The minimum withdrawal amount is ৳800.

3.3 Withdrawal Processing

Approved withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may be delayed if verification has not been completed. Withdrawals must be made using the same method used for the deposit.

3.4 Account Verification

Documents may be required for identity verification before a withdrawal can be processed. zd99 reserves the right to take the necessary verification steps to prevent money laundering and fraud.

4.1 Welcome Bonus

New members are eligible to receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus, giving a total balance of ৳2,500.

4.2 Wagering Requirements

Before withdrawing bonus winnings, a 20x wagering requirement must be met. This wagering applies only to the bonus amount. For example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before winnings from the bonus can be withdrawn.

4.3 Bonus Usage Rules

• Each member may claim only one welcome bonus.
• The period for using a bonus is limited to a specified time from the date it is awarded.
• Withdrawals cannot be made directly from the bonus balance — this is only possible after the wagering requirement has been met.
• zd99 reserves the right to cancel any bonus it deems fraudulent.
• Each promotional offer has its own specific terms and conditions, which will be stated on the offer page.

4.4 VIP Program

zd99's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate varies by tier — up to 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. Eligibility to move to a higher tier depends on activity.

All content published on the zd99 website — logos, graphics, text, software, interface design — is the exclusive property of zd99. No part of this content may be reproduced, distributed, or used for commercial purposes without prior permission.

Assets belonging to third-party game providers such as Pragmatic Play, Spribe, JILI, and PG Soft are licensed under and owned by their respective parties.

zd99 makes every effort to operate a fair play platform. However, zd99 cannot be held liable in the following circumstances:

• If a game session is interrupted due to internet disconnection or technical failure.
• If loss occurs due to a software or hardware issue on your device.
• Due to delays or errors on the part of a third-party payment service provider.
• Due to force majeure events such as natural disasters or cyberattacks.

zd99 reserves the right to correct any bonus or winning amounts incorrectly awarded due to a technical error.

10.1 Closure at Member's Request

You may close your account at any time. To do so, contact our support team. It is recommended that you withdraw your available balance before closing the account, as any unused bonuses will be cancelled in accordance with the terms and conditions.

10.2 Suspension by zd99

zd99 reserves the right to temporarily suspend or permanently close any account without prior notice due to a breach of terms and conditions, suspicious activity, or legal obligation.

Any dispute relating to these terms and conditions will first be addressed through negotiation. Members are encouraged to submit any complaints to our support team.

zd99 is committed to fair and impartial dispute resolution. All gaming outcomes are determined by a verifiable Random Number Generator (RNG) system.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 7 days a week, 24 hours a day (in Bengali and English)
• Email: [email protected]

Our support team provides around-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6).

We are always committed to making your experience at zd99 safe, transparent, and enjoyable. Play responsibly and have fun.